Welcome to the Hilarapy affiliate program! We’re excited to have you! 

To log in to your Hilarapy affiliate account, you need to navigate to https://app.kartra.com/affiliate/products  then enter the email/username and password associated with your affiliate account. Our affiliate program is managed via a software called Kartra. There's no direct login to the Hilarapy affiliate program through the Hilarapy applications.

Can't log in? Here are some common issues that may have occurred: 

1. If you’re using the login screen you will need to enter your email address or username (aka your “domain nickname”). If your email address isn’t working, try your username instead.
2. If you’re copying and pasting your password, make sure you haven’t copied extra spaces at the beginning or end of the string of text. 
3. If you’re typing your password, make sure all the characters are accurate. It’s very common to mistake a lowercase “L” with an uppercase “i” or a “zero” for the letter “O”.
4. If you didn’t select a username (domain nickname) after checkout or were unable to complete your account setup, please submit a helpdesk ticket and select “Billing” as the department. 

If you’re having difficulty logging in or you can’t remember your password you can reset it. 

1. Go to the login screen found here [app.kartra.com/login].
2. Click the Forgot Password link at the bottom. 
3. You’ll see a pop-up prompting you for your username. Enter your username (not your email), and click Reset Password. You’ll then receive a reset password email. 

Note: The email should be in your inbox within a few minutes. If you don’t see it please check your spam and/or promotion folders. 

Once you click the reset password link in the email, you’ll be given a temporary password. Next, please do the following:

1. Copy the password (you’ll need this later!) and click the “Proceed to Login” button. 
2. Log in to your account using the temporary password
   1. To change the temporary password:
      1. Click "Change”
      2. Enter the temporary password, your new password, and your security answer
      3. Click on the pencil edit button next to the password 
      4. Navigate to “My Profile”

If you have difficulty, please do not attempt to log in multiple times. Submit a helpdesk ticket using your account email with the following information so we can further assist you:

1. Your Account Email/Username
2. The device(s), browser(s), and operating system(s) you’re using.
3. A video of what you’re seeing/doing when you try to log in. For screen shares, we recommend using tools Techsmith Capture or Loom. They allow you to copy and paste the URL into your message so you can send as many attachments as you need and there’s no chance of  losing one while sending.

Want to change your email? No problem! 

You can easily update the email address associated with your Hilarapy affiliate account. Keep in mind your Hilarapy affiliate account is managed via a software called Kartra. So, you’ll be changing this email in your Kartra affiliate account and not in the Hilarapy application.  Your email can be changed by doing the following:

1. Log in to your Hilarapy affiliate account: https://app.kartra.com/affiliate/products 
2. Click on your avatar image in the top-right corner of your account, then click on Profile
3. Edit the Email field then click Save in the top-right corner 
4. You’ll then be prompted to provide the answer to your security question

We’re excited  about your interest in our affiliate program!  Applying for the program is  simple:  

1. Go to the section above and locate the "Affiliate Programs" box, 
2. Click on the BECOME AN AFFILIATE TODAY! button. You will automatically become an affiliate for all Hilarapy Products that have an affiliate program associated with it. In other words, there is no need to sign up for each program.
3. Read the terms then click the I ACCEPT teal button at the very bottom. 
4. When it asks "Do you have an account yet?" - Click the FREE SIGN UP button option 
   1. Note: This is a very critical step. Do not move on unless steps 1-4 have been completed.
5. Fill in your information 

Note:

1. Many email addresses allow for "aliases'' which can help in this scenario. For instance, in Gmail and G Suite email addresses, you can add a + to the username, so [email protected] can also be [email protected] Google sees this as the same email, but Kartra will see this as two unique emails. 
2. Make sure you also choose a username that you like as you cannot change this later. 
3. Please choose and remember your secret question and answer. 
4. After creating your account, please answer the application questions fully and truthfully. Note: This is vital in our acceptance process!
5. Please allow 1-3 business days for a decision on your application.

We would love you to apply to be an affiliate with us!

As an affiliate for Hilarapy, you’ll earn passive income easily with each sale and each re-occurring sale per customer.

To apply to our affiliate program, return to the section above and click on the BECOME AN AFFILIATE TODAY! button. Once you sign up, you will automatically be an affiliate to all Hilarapy Products that have affiliate programs attached to them.

Finding you affiliate links is simple.  They can be found inside your account:

To get your affiliate link log into your affiliate account. 

Once logged in to your affiliate account do the following:

1. In the left navigation bar click My Affiliate Promos
2. On the top navigation bar click Promotions 
3. On the top navigation drop-down click Promotions

​

1. Select the product either by clicking on the product’s icon or choosing from the drop-down menu on the far right-hand side.
   1. Note: If you don't see the product listed, your application may still be pending. 
2. ​Click on the MY LINK icon under the drop-down menu on the far right-hand side. 
3. Click on Your Affiliate Link and copy it.

Your affiliate link is your "all-purpose link". That is the main link that you should use to promote. That link will track all clicks and sales associated with it. When promoting, be sure to use your raw affiliate link without using masking links as it could potentially strip your affiliate link's cookie and render the click useless resulting in an inability to track any clicks/sales.
 
Tracking links are essentially a duplicate affiliate link. However, that link will have a specific purpose. For example, if you want to place your affiliate link on your blog and Facebook you would create 2 tracking links for your affiliate link inside Kartra. The first tracking link will tell you how many clicks/sales came from your blog, the other will tell you how many clicks/sales came from Facebook. That way, you'll have better analytics and see where you should focus more energy for higher returns. But, just like your affiliate links, if you use any 3rd party tracking links or masking links it could potentially strip the tracking link's cookie. Therefore, we suggest that you test your links carefully before using them. 

The marketing materials for Hilarapy Products can be found on this page. Please scroll up to find the section GET BANNER CREATIVES to find the banners for our programs.

Our logos are proprietary and cannot be repurposed in your marketing materials. 
 
We have approved marketing materials available for Hilarapy.  You can find them above under the section GET BANNER CREATIVES.

The payout schedule is different depending on which Product you are promoting. The payout schedule is as follows:

Hilarapy Tribe: Payout 30 days after sale/recurring sale

Courses and Workshops: Payout occurs after the start date of each Course or Workshop

Note: There is a waiting period between when a sale is made and when you’ll be paid.  All conditions must be met prior to the payment date. For example, if a sale is made today, this payment would be paid out 30-60 days post the sale and refund period. 

There are certain conditions that must be met before an affiliate is paid. The conditions are as follows: 

1. Hilarapy Tribe: Earned commissions (“Commissions Due”) shall be paid to affiliate monthly for commissions earned before the end of the prior month, provided:
   • HILARAPY has received  all funds due and owing from the relevant customer(s) for the current period; and... 
   • The refund period on sales for which the commission applied has passed (currently 30 days)
2. Courses and Workshops: Payout occurs after the start date of each Course or Workshop
3. A business Paypal account connected to your affiliate account. To get started with your business PayPal account go here:  https://www.paypal.com/business (See How do I set up Paypal in my Account?)

You’ll need a PayPal business account in order to be paid. To get started with your PayPal business account go here:  https://www.paypal.com/business
 
Once you’ve set up your Paypal business account you’ll need to set this up in your Kartra account as your preferred payment method. 
 
To do this:

1. Navigate to your account PAYMENT SETTINGS: https://app.kartra.com/affiliate/payment_settings/
2. Under Payment Method - Click  the CHANGE button on the far right-hand side. 
3. Click on the PayPal icon. 
4. Click the Connect PayPal button. 
5. Follow the steps to connect your PayPal address to your Kartra account. 
6. Once successful, under WHAT'S YOUR PREFERRED PAYMENT METHOD? Choose PayPal. 

 
While there are other payment options available, we currently do not pay affiliates via other methods.

This is an easy fix!

There are several reasons why someone else would get credited for a sale:

• The last person who clicked the affiliate link gets the sale. Your customer may have clicked on your link, then on the other affiliate's link, then that affiliate gets the sale since they were the last link to be clicked before the customer made a purchase.  
• The customer clicked on that affiliate's link through an ad, on YouTube, or in a blog post sometime before purchasing their subscription. Our affiliate links carry a 30-day cookie that attaches to the lead's browser. 
• The customer may have clicked on your link from another browser, then purchased with a different browser. Your affiliate link's cookie will not transfer to other browsers. 
• When promoting, we highly recommend only using your raw affiliate link. Using masking links or tracking links could potentially strip your link's cookie. Be sure to test thoroughly if you need to use masking or tracking links. 

In the best interest of our customers, we want to make sure they’re happy to use our platforms and are correctly tied to the affiliate of their choice. Our policy is for customers to personally verify which affiliate they’d like to be associated with if there’s a discrepancy. Doing this eliminates confusion regarding who gets credit for subscribing to any of our products. Customers should direct their emails to [email protected]

Unfortunately, there will be NO commission payments paid on PERSONAL USE sales of the product(s). 
 
This directly violates the Affiliate Terms and Conditions under Compensation: 
 
“A Qualified Action herein does not include any action (i) using the affiliates own link to purchase the product for their personal use.”  

There are multiple reasons why an application to become an affiliate may be denied acceptance.  Many of these issue can be easily fixed.

We recommend you take a look at the common reasons for affiliate program denials (listed below). We encourage you to make updates and reapply when ready. 

1. Fill out your application in full
   1. Include social media link(s)
   2. Include website link(s) 
2. Information on your application must be  true and accurate.
3. Information on your application must be detailed and represent you.
4. Your website must be professional and organized.

​If you believe  your application was denied in error, please contact us via email at: e[email protected]

The money shown in the Reserve column is earned commissions that have not yet cleared payout milestones. As the milestones are passed , these credits will be moved to the "Due" column. These are funds we’ve not yet received from the customer or their payment processor. Therefore, we do not have those funds to pay you yet. That money is only paid after we receive payment. 

We strongly recommend only using your raw affiliate link when promoting. Using masking links or 3rd party tracking links could potentially remove or block your affiliate link's cookie. 

When your affiliate link's cookie is removed or blocked your link will not register any clicks or sales. Therefore, if you must use masking links or 3rd party tracking links, we strongly recommend thoroughly testing before deploying.

Yes, when you sign up to be an affiliate for one product, you’ll have access to promote all our products that have an affiliate program attached to them.